Privacy Policy 

Introduction 

At Larkswood Stationers Limited, we respect and are committed to maintaining your privacy. In managing our business and providing a service to you, we need to gather, process and store personal information relating to identifiable individuals. This information can include customers, suppliers, business contacts and other persons with whom the company has a business relationship. 

Why this policy exists 

The policy describes how data is collected, processed, protected and stored to meet data protection standards and to comply with legislation. The policy ensures we 

• Comply with data protection law and follows best practice in data protection 
• Protect the rights of the individual 
• Protect against the risk of data breach 

Gathering of personal data 

We collect the minimal information necessary for the service provided. The data includes a full name, street address, email address, phone number and in certain cases, credit card details. Personal information is always freely provided by the individual. Information is gathered by email, website and/or direct telephone contact with a member of the team. We not be able to complete the sale without this information. 

Customer consent 

By using our website and choosing to opt in to being contacted by us, you consent to the information you provide being processed by us.
You can unsubscribe by emailing our Customer Service department. 

How do we use the information you give us? 

We use the information you provide us: 

• To inform you of products, services, promotions, and special offers
• We will not transfer your details to any third party. 
• We will not transfer your information outside of the EU or EEA area

Control over your personal data 

You have the right to 

• Request details of the personal information held 
• Obtain a copy of personal data stored 
• Request correction where personal data is inaccurate or not up to date 
• Withdraw consent for use and retention of personal data 

You can make a request by emailing our Customer Service department. Please write ‘Personal Data’ in the subject line of the email. We will ask you to verify your identity before acting on such request. This is to ensure personal data is protected and kept secure. Requests will be processed as quickly as possible, and under normal circumstances within 30 days, unless there is a valid or legal reason for not doing so. 

Security 

We take your privacy seriously. We observe strict data security procedures to prevent data misuse, disclosure, destruction, unauthorised access and/or use.  

Personal data is processed only by authorised employees and retained only for as long as is necessary. 

We will not disclose or use this data for any purpose other than that for which it is provided, except where required by law. Personal data will not be transferred or stored outside of the European Union / European Economic Area. 

Cookies 

A cookie is a small text file that a website saves on your computer or mobile device when you visit our site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. 

Cookies do not in any way compromise the security of your computer. You can continue with no loss of functionality if you choose to disable cookies. However, if you do not accept certain cookies, you may not be able to use all facilities of our site. 

Larkswood Stationers Limited uses cookies to monitor our website traffic, to ensure better service levels and to enable us provide the delivery of service to you. 

No recognisable personal information is stored in the cookie that can link it back to an individual.